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  • Hey Ashley,
    I can’t log in. Says my account has expired. I still have April posts that I need to post as I was slow at doing them.

    Can you fix this please?

  • HI Ashley. I keep getting an error message. No rush but when you get a moment can you check it out for me. Thanks so much

  • Hello, I’m trying to start the program.. I paid for the 30 day August but it’s not letting me open the materials.. Is there something i overlooked?

    • Hey Meghan! We’ve reached out to you personally through email. Let us know if you can access the posts okay 🙂

    • Hey, Bianca! We will reach out to you directly. Let us know if you can access them okay. Thanks so much!

      • Hi Clarisser, I still have yet to hear from anyone & I emailed for extra support, but all I have to hear from anyone! I’m eager to begin using these DFY’s but I’m concerned that my card has been charged and I still don’t have access hours later.

        • Hey, Melissa! Sorry about that! We sent you an email regarding this, let us know if you need more help! 🙂

  • Hi. I am supposed to have access to September’s plan. Ashley told me even though I was canceling, I could still view the content that I had previously.

    • Hi, Jill! We will forward this to our support team and they will be reaching out to you directly. Thank you!

  • Hi,
    I just purchased this today and I am clicking on the link and not able to access the info. Was just seeing if it takes a little more time or do I need to do something else to access it? thanks for your help.

    • Hi Carmen, our support team has sent you an email about this. Let us know if you need more help! 🙂

  • I just re-added you to the email series so it should be there momentarily! You would gain access the same way you did in August 🙂

  • Hi Eden, thank you for letting us know! Our support team has reached out to you for further help on this.

  • Hi Shaina! Thank you so much for letting us know! We sent you an email on the 26th to help you with access.

  • I cannot see any of the contents of the course materials. I already bought it a month ago.
    Thank you!

  • Hey, sorry I am a little confused. I purchased Your Done For You Instagram Engagement Plan, but everything I click on says I don’t have it? Please help

  • Hi, I sent an email yesterday, but I am getting an error and can not see the content. I paid for the June posting plan and the 30 Day Find your people plan. I was charge $33.50 (50% off) and $100. Not sure if that is correct or not. I thought it was all included for the $100 price.

    But the main reason I am emailing is I can’t seem to access the Find You People Plan. Where do I find it?

  • It keeps saying I don’t have access to this page but I paid A lot of $$ for this content! Help!

  • Hi! I purchased the 30 day find your people course and I can’t get access to it. When I click on each item it says I don’t have access to it….

  • Hey Ashley! I just purchased the 30 DFY program for $67 and it shows a error saying I don’t have access to view this page. Did I have another step I missed? Thank you!

  • Hello. I’m new. And the first thing I clicked on doesn’t work. Says I don’t have access to the page. But it’s the page I paid for. Please look into this. I’d appreciate it. Thank you.

  • I’m new here. Hello again. I have now clicked on every single plan for the month and they all say I don’t have access. I’m confused now. What did I pay for. Please help.

  • Hey, I paid for the 30 day DFY posts for new coaches and it keeps giving me an error along with the program not being on my purchased list. Can someone please help? I contacted support but haven’t received anything back regarding this purchase…

    • Hey Cierra! I’ve forwarded your question to our support team and they will follow up ASAP. You’ll need to make sure you add our email so you receive the response (it will go to spam if you don’t).

  • Hey Shawna!! I’ve forwarded your concern to our support team and they will follow up ASAP. You’ll need to make sure you add our email so you receive the response (it will go to spam if you don’t).

  • Hi there Abbey! I’ve forwarded your question to our support team and they will follow up ASAP. You’ll need to make sure you add our email so you receive the response (it will go to spam if you don’t).

  • Is this not a part of the Done For You Marketing Funnel? I just paid and it’s not giving me access.

  • Hi Amanda! I’ve forwarded your question to our support team and they will follow up ASAP. You’ll need to make sure you add our email so you receive the response (it will go to spam if you don’t).

  • Hi Jo! I’ve forwarded your question to our support team and they will follow up ASAP. You’ll need to make sure you add our email so you receive the response (it will go to spam if you don’t).

  • Hi Griselda! I’ve forwarded your question to our support team and they will follow up ASAP. You’ll need to make sure you add our email so you receive the response (it will go to spam if you don’t).

  • Hi Melanie! I’ve forwarded your question to our support team and they will follow up ASAP. You’ll need to make sure you add our email so you receive the response (it will go to spam if you don’t).

  • Hi Naomi! I’ve forwarded your question to our support team and they will follow up ASAP. You’ll need to make sure you add our email so you receive the response (it will go to spam if you don’t).

  • Why is it saying I don’t have access to view this page? It’s showing that this is part of what I purchased!

  • Hi Shania! I’ve forwarded your question to our support team and they will follow up ASAP. You’ll need to make sure you add our email so you receive the response (it will go to spam if you don’t). The quickest way to get support is to email support@ashleyshaw.zendesk.com and we’ll help out asap.

  • Hi Cindy! I’ve forwarded your question to our support team and they will follow up ASAP. You’ll need to make sure you add our email so you receive the response (it will go to spam if you don’t). The quickest way to get support is to email support@ashleyshaw.zendesk.com and we’ll help out asap.

  • Hi I just purchased the 30 day DFY posts and it is saying error whenever I try to click on a material. Am I doing something wrong?