An online psychology magazine has featured an article about how to say no to a request. The writer notes that often people see a request as a command instead of a question. People may take a passive approach, accepting the request, an aggressive one, denying it strongly, or a passive-aggressive tack, accepting the request but with negative overtones. The writer details 20 examples of how to say no to a request without upsetting the requester. The responses are firm but a great way to be able to quickly respond to the situation.
How To Say No Assertively To A Request for Your Time