Exceeding Guest Expectations: Go Beyond the Obvious | Talking Point

As a business owner, is there something more you can do to give your customer a more interactive experience? You can learn a lot about this from Disneyland theme park. They try their hardest to bring that magic of theirs as soon as the guests arrive. They focus in on the details, from the maps to the drinks. Even waiting in line is an interactive experience, as the guests get to play games as they wait. Try a little magic out on your customers, you may be surprised at the results.

Read more: Exceeding Guest Expectations: Go Beyond the Obvious | Talking Point

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